Terms and Conditions

Payment

Full payment for all courses, workshops and private lessons is required at time of booking to secure your space. From time to time we may run discounts and promotions. These are only applied to bookings made within the specific promotional period. If you request to move a discounted booking to an alternative date, an additional payment may need to be made. Discounts will be removed if you cancel or change the date.

Cancellation / Termination Policy

Please do check your diary carefully. You have the right to cancel your booking within 7 days of your order.
· If you cancel up to 14 days before the class, a full refund is available.
· If you cancel a class within 14 days of the class no refund will be offered unless another person can fill you place.
· In the circumstances where we have to cancel a course/event we will return monies paid or offer an alternative course. We are not responsible for consequential costs.

Using Your Own Equipment

Should you wish to use your own sewing machine or other equipment please ensure it is fully operational before the class and that you are in possession of the instruction manual. Refunds are not available if a class has to cancel or you are unable to take part due to non-operational equipment that you have supplied.

Timings

All workshops and sessions run to the timings as advertised/agreed. We are afraid we cannot overrun sessions due to late arrivals. Please check that you know where are coming before you set off. Our reminder emails contain our full address and important information; please do take the time to read them.

Snow and Severe Weather Policy

It is very unlikely that snow or severe weather will cause us to close. Workshops and courses will still take place unless you are notified on the day via text, email or phone call. Should we need to cancel a class as we are unable to get to our premises we will endeavour to contact you as soon as possible and you will be offered an alternative session to take part in your class at a later date.

Contact Us

This site is owned and operated by House of Miss Sew “we” or “us”. If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please email us at julia@houseofmisssew.com